FAQ's

Each order comes with two laces.

Shipping times are found below & do not include an additional Processing Time of 1-2 Business Days: Standard: 3-7 Business Days (Estimated)

We operate Monday-Sunday, contact us whenever.

Yes, please refer to the size chart on the product page.

Please keep in mind that there is sometimes a 1"-2" margin of error in production and some laces may not be the exact measurement. Similar to when you order two shirts in the same size and one fits a bit different etc. A lot of our laces have an elastic factor to them and measurements can change depending on if tension is/is not applied.

The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

We try to pack and ship your order as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. But if you do have a specific request, please reach out to us and we’ll do our best to accommodate. You can WhatsApp us at +919650934448 or email us at info@getknotty.in

We accept Domestic and International Credit & Debit Cards, EMIs (Credit/Debit Cards & Cardless), PayLater, Net Banking through 58 banks, UPI and 8 Mobile Wallets. Alternatively, you can opt for Cash On Delivery (COD)

Yes, we do. It comes at an additional charge of ₹50